Last Updated: November 25, 2024

Welcome to www.beijinghotelmassage.com (B.H.M). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

www.beijinghotelmassage.com (“we”, “us”, or “our”) provides on-demand massage services at selected hotels in Beijing.
These Terms and Conditions govern your use of our website and services, including bookings, payments, and cancellations.

2. Booking and Confirmation

• All bookings must be made through our online booking system.
• Once your booking is submitted, we will verify the details and confirm your appointment via email or phone.
• A valid hotel booking is required for hotel room massages. Please ensure that the hotel details you provide are accurate.

3. Payment

• Prices are listed in CNY and are subject to change without notice.
• Payment for services is required in advance and can be made through our secure payment system.
• Taxi fares are not included in the service price and must be paid directly to the therapist.

4. Service Delivery

• Our massage therapists will arrive at the designated hotel room at the confirmed time.
• The massage session will begin once the therapist arrives, and you must be available in the designated room.
• In case of any delay or issue with the booking, please notify us as soon as possible.

5. Cancellations and Refunds

• Cancellations must be made at least 2 hours before the scheduled appointment.
• If canceled within 1 hour before the appointment and the therapist has already departed, a taxi fee (based on distance) will be charged.
• If a session is canceled due to unforeseen circumstances, we will offer a full refund or reschedule the appointment.

6. Privacy and Confidentiality

• We respect your privacy. Your personal information is collected solely for the purpose of processing bookings and providing our services.
• We do not share your personal information with third parties unless required by law or with your consent.

7. Health and Safety

• You are responsible for ensuring that you are in good health for the massage session. If you have any medical conditions, please inform the therapist prior to the session.
• We reserve the right to refuse service if we believe it may compromise your health or safety.

8. Liability

• While we strive to provide the best service, we are not liable for any injury, loss, or damage incurred during or after the massage session.

9. Changes to Terms

• We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

• If you have any questions or concerns, please contact us at [email address] or via phone.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.